Privacy Policy
Last updated: 11-10-2026
The privacy of our visitors is important to us. This Privacy Policy explains what information Towing Satha Riyadh (“we”, “us”, “our”) collects when you visit our website, call us, or request towing and roadside assistance, and how we use and protect that information. By using our website and services, you agree to the practices described in this policy.
Information We Collect
When you contact us or request service, we may collect personal information that you provide directly, such as your name, phone number, email address, vehicle details, and a description of the assistance you need.
To dispatch a driver to you quickly, we may also collect your GPS location or the address you share with us by phone, WhatsApp, or through our website. We use location data only to find and reach you, and we do not track your location after your service request is completed.
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, pages visited, and approximate location, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your requests, dispatch our drivers to your location, provide quotes, complete towing and roadside services, and communicate with you about your service by phone, SMS, WhatsApp, or email.
We may also use your information to improve our website and services, handle billing and customer support, comply with legal obligations, and measure the performance of our advertising. We do not sell your personal information to third parties.
We may share your information with trusted service providers who help us operate our business, such as dispatch software, analytics, and advertising platforms, only as needed to provide our services and only under appropriate confidentiality obligations. We may also disclose information when required by law or to protect our rights and the safety of others.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Access to customer information is limited to staff and partners who need it to provide our services.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We keep personal information only for as long as necessary to provide our services and meet legal and business requirements.
If you have any questions about this Privacy Policy or would like to request access to, correction of, or deletion of your personal information, please contact us at info@towingsathariyadh.com or +966 53 791 8412.
